Displaying items by tag: FOS
FOS upholding 35% of complaints
The Financial Ombudsman Service’s uphold rate has remained steady at 35% despite a rise in complaints about financial products.
FOS plans fee freeze despite expected rise in pension cases
The Financial Ombudsman Service plans to freeze its fees for 2023/24 at this year’s level due to the economic pressures facing firms.
FOS says half of UCIS complaints relate to SIPPs
In its latest complaints data the Financial Ombudsman Service says that nearly half of the complaints it received about unregulated collective investment schemes (UCIS) were related to SIPPs.
Moret: Did shifting SIPP regulation sink Rowanmoor?
The demise of Rowanmoor Personal Pensions this week comes as no surprise.
Moret: The SIPP fallout as another one bites the dust...
The news of Hartley Pensions appointment of administrators may not have come as a huge surprise given the recent restrictions imposed on them by the FCA but I believe it is of great significance for the world of SIPPs.
FSCS probes SIPP links to pension transfer firm
The FSCS has joined forces with the FCA and Financial Ombudsman Service to investigate a Telford-based pension transfer adviser with links to a Portuguese expat specialist company.
Moret: Beware a surge in post-Carey SIPP complaints
In my last article I questioned just what is “fair and reasonable” when it comes to regulation. This was prompted by a recent FOS determination involving a complaint by a Mr T. against Rowanmoor Pensions.
FOS pushes back complaints to firms to cut backlog
The Financial Ombudsman Service upheld a higher percentage of complaints in the second half of 2021 than the previous six months, latest data from the complaints handling service has revealed.
SIPP firm Heritage Pensions goes into liquidation
SIPP provider Heritage Pensions Limited has gone into liquidation this week after a string of upheld claims against the firm.
Moret: Is FOS judgement 'fair and reasonable'?
In my article earlier this month I questioned just how “fair and reasonable” are the decisions being reached by the Financial Ombudsman Service - particularly in relation to historic events involving SIPPs and SIPP investments.