vulnerable customers
Displaying items by tag: vulnerable customers
Monday, 18 March 2024 10:44
FCA to review treatment of vulnerable customers
The FCA is to conduct a review into what regulated firms are doing to understand and respond to the needs of customers in vulnerable circumstances.
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Wednesday, 29 July 2020 17:08
More protection for vulnerable clients on way
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Thursday, 06 February 2020 13:10
New free tool to help spot vulnerable customers
Savings sector trade body TISA and fintech Altus have launched an online self-assessment tool, the Vulnerability Radar, to help firms “understand and identify” how to support vulnerable customers.
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Monday, 12 August 2019 10:34
Elaine Turtle: Vulnerable clients need protection
It was good to see the Guidance Consultation from the FCA on the fair treatment of vulnerable clients that has recently been published.
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Tuesday, 23 July 2019 11:28
FCA targets firms’ culture with vulnerable customers probe
The FCA has launched a consultation on proposed guidance for firms on the fair treatment of vulnerable customers.
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