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vulnerable customers

Displaying items by tag: vulnerable customers

The FCA is to conduct a review into what regulated firms are doing to understand and respond to the needs of customers in vulnerable circumstances.

Published in Articles
Wednesday, 29 July 2020 17:08

More protection for vulnerable clients on way

The FCA is to consult on tougher rules to protect millions of vulnerable consumers.

Published in Articles
Thursday, 06 February 2020 13:10

New free tool to help spot vulnerable customers

Savings sector trade body TISA and fintech Altus have launched an online self-assessment tool, the Vulnerability Radar, to help firms “understand and identify” how to support vulnerable customers.

Published in Articles

It was good to see the Guidance Consultation from the FCA on the fair treatment of vulnerable clients that has recently been published.

Published in Comment and Blogs
The FCA has launched a consultation on proposed guidance for firms on the fair treatment of vulnerable customers.
Published in Articles