Ombudsman
Displaying items by tag: Ombudsman
Thursday, 02 May 2024 18:09
Pension and decumulation complaints up at FOS
The Financial Ombudsman Service received a total of 95,349 complaints between 1 July and 31 December 2023 compared to 79,921 complaints in the same period in 2022.
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Thursday, 04 April 2024 14:58
FOS expects 30,000 more complaints in 2024/25
The Financial Ombudsman Service is forecasting that the number of complaints it is set to receive this year will hit 210,000 - nearly 30,000 higher than it predicted in December.
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Friday, 29 October 2021 09:34
FOS upholds majority of SIPP complaints
The Financial Ombudsman Services has upheld the majority of SIPP complaints it received over the past year and warned that it continues to see a large number of SIPP complaints amid a rise in overall investment and pensions cases.
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Tuesday, 20 August 2019 12:38
FOS orders Scottish Widows to compensate client
Scottish Widows has been ordered to compensate a client after a rule change around overseas pension transfers led to him being hit by an unnecessary 25% per cent tax charge.
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Thursday, 29 March 2018 14:04
Ombudsman orders AJ Bell to make payout to SIPPs customer
SIPP and platform provider AJ Bell has been forced to pay £500 to a customer to compensate for loss of interest.
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Wednesday, 13 December 2017 14:23
Budget trouble for Ombudsman as complaints rise
In a 2018/19 budget consultation paper released today the Financial Ombudsman Service (FOS) has warned that it is expecting to receive more complaints than the budget it has available to deal with them.
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Thursday, 11 May 2017 14:04
Widow wins £80k death benefit claim against pensions firm
An ombudsman has ruled in favour of a widow who complained about a pensions firm, ordering it to pay nearly £80,000 in lump sum death benefits.
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Friday, 06 January 2017 12:42
Firm ordered to pay out over 'incorrect' pension valuation
The Pensions Ombudsman has told a firm it must pay out after a client complained about the “incorrect and inconsistent valuation of his pension fund”.
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Monday, 05 December 2016 11:59
Ombudsman rules in client's favour over Sipp related complaint
The Financial Ombudsman Service has ruled in favour of a client who complained over advice to transfer the value of his protected rights into a new Sipp.
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Monday, 19 May 2014 10:03
Ombudsman to report sharp rise in Sipp complaints
The Financial Ombudsman is set to release figures tomorrow showing a rise of approximately 50% in the number of Sipp complaints it has received in the past year, with growing concerns about Ucis.
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