Displaying items by tag: Consumer Duty
Technology costs rise ahead of Consumer Duty
Spending on new technology is the biggest driver of increased investment by adviser firms ahead of the implementation of Consumer Duty coming into effect from the end of July.
Moret: Will Consumer Duty encourage more SIPP claims?
John Moret is one of the UK's leading pensions and SIPP experts and commentators. As he enters his 75th year, still working part-time, he continues his series of articles looking back at his long career and key topics which have steered the pensions sector. In this second article he reviews the impact of the 'Dear CEO' letter the FCA sent to SIPP firms recently and what it means for regulation.
Martin Tilley: Impact of Pension Ombudsman ruling
In his latest column for SIPPs Professional, SSAS and SIPP expert Martin Tilley, a director at WBR Group, looks at trustee issues.
Moret warns on Consumer Duty SIPP impact
SIPP industry veteran John Moret has warned the sector that it must grasp the potential impact for SIPP providers of the new Consumer Duty requirements.
John Moret: Consumer Duty questions for SIPPs
All FCA-regulated firms should, by now, have put in place their implementation plans for meeting the Consumer Duty requirements by 31 July 2023 (a later date applies for legacy products).
FCA’s new Consumer Duty rules are revealed
At 7am this morning the Financial Conduct Authority published its long-awaited policy statement and final guidance for its new Consumer Duty requirements.
1 in 5 advisers unready for new FCA Consumer Duty
A fifth (19%) of financial advisers admit they have not heard of the FCA’s new Consumer Duty and have not considered changes they may need to make.
FCA plans new Consumer Duty for firms
The FCA is to consult on introducing a sweeping new Consumer Duty which will require firms to do more to protect consumers from harm and bad financial decisions.
Moret calls on FCA for customer care measurement mechanism
Industry veteran John Moret has called on the Financial Conduct Authority (FCA) to offer greater clarity on measurement mechanisms to aid customer care performance monitoring and benchmarking.
FCA plans to strengthen consumer protection
The FCA is to consult on plans for a new ‘Consumer Duty’ for regulated firms which will set a "higher level" of protection for consumers buying retail finance products and services.