New pension ratings launched based on 500 advisers' views

An independent research company has created a new pension service ratings based on the views of 500 advisers. Defaqto said it would provide an "unbiased assessment of the quality of service provided by individual pension product providers, based on advisers' experiences".The ratings are based on a Defaqto survey of 500 advisers who deal in and advise on individual pension products.As part of the survey, the advisers rated the importance they place on 41 aspects of service.Respondents listed the individual pension providers they preferred and then rated their level of satisfaction with the service they received from them. {desktop}{/desktop}{mobile}{/mobile}Defaqto factors all of this data and information into the ratings and then marks the providers as Gold, Silver or Bronze, or not at all.David Cartwright, head of insight and consulting (wealth and protection), at Defaqto, said: "Our ratings help financial advisers select appropriate product providers, based on their peers' perceptions of service."Following the recent pension reforms, advisers and their clients have significantly more options available to them, and our new ratings will serve advisers as a signpost as well as offering them post-recommendation assurance."The ratings can be seen on the Defaqto website.Meanwhile, Defaqto is holding a series of retirement road shows around the country next month.In the week starting 2 June, the firm is running events in Southampton, Exeter and Glasgow, among other locations.One of the main focuses of the road shows will be on how advisers measure, manage or mitigate risks for client with such a wide range of potential problems inherent within investments.The series of CPD-accredited events are aimed at lifting the bonnet on the various risks that could affect clients and their money, and what sensible steps can be taken to help them achieve their goals.

New pension ratings launched based on 500 advisers' views

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